While overseeing power switchgear upgrades at the National Centre during the recent closure, the Sport Wales National Centre teams also took the opportunity to come together, strengthen relationships and invest in learning and development across teams.
Customer Services, Operations and Maintenance
At Glamorgan Cricket Stadium, the Customer Services, Operations and Maintenance teams had a packed away-day filled with KPI presentations, team meetings, a tour of the ground and a session on the history of Sophia Gardens.
The day rounded off with a painting activity that gave colleagues a chance to relax, have fun and show off their creative side.
Operations
Operations staff also completed a half-day first aid refresher at a bespoke training centre.
Working as a team, they put their knowledge into practice on high-tech manikins, responding to scenarios including suspected heart attacks, cardiac arrest, concussion, stroke and amputation.
It was a valuable opportunity to refresh vital skills and build confidence together.
With the Centre rarely closed outside public holidays, it was an especially valuable chance for so many colleagues to take part in this training at the same time.
Catering and Housekeeping
Catering and Housekeeping headed to Clams Cakes in Ebbw Vale for a team-building day and supplier visit.
Clams Bakery are a Welsh supplier who have produced hand-crafted delicious cakes for the food service industry for 20 years.
The team were hugely impressed by the visit and helped produce and decorate cakes for delivery that day.
Llongyfarchiadau to Best Baker of the day: Cheryl Rogers, for her Lemon Drizzle Cake decoration.
The Catering Team then finished with a Ten Pin Bowling competition, Chefs v Front Of House. The Chef team were the reigning champions lead by Head Chef Geraint Bowen.
EDI Training
A further 17 National Centre staff also took part in EDI training, exploring how diversity, inclusion and everyday behaviours shape team culture. The sessions helped colleagues build confidence in recognising unacceptable behaviour and responding appropriately when supporting customers or fellow staff.
Together, these activities reflected the team’s continued commitment to learning, support and creating a positive environment for everyone at the National Centre.